October 2019 - Nand Kishore Chaudhary

Know how to hire and retain your employees

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NK Chaudhary's Know how to hire and retain your employees

Finding the perfect employee is next to impossible. Many companies spend too much time trying to find a person that they think will meet every one of their expectations. It is a waste of time because nobody is perfect. Many human resources departments make the mistake of trying to find someone that matches the exact criteria of the position. Not only does this waste time, but it also increases the chance of passing over an employee that at first glance may not have every qualification desired, but still might be a good hire.

Once employees are hired, it is up to leaders and managers to work hard to keep them happy and satisfied so that they do not go to another company. Because the economy has improved in recent years, it has become harder for companies to retain employees because they have more employment options. However, good leaders can take steps to make sure their employees grow with the company.

I always make sure that prospective employees are aware of our organization’s culture and that their values align with our own. Any mismatch will result in problems later on so it is better to be clear in the beginning.

I also believe in giving freedom to employees. When they feel trusted, people tend to shine and contribute much more to the success of the mission. When employees feel like they are micromanaged, they will not feel a sense of belonging resulting in frustration and a lack of creativity.

Retaining the best employees becomes a lot easier when they have good managers. Managers need to be the type of people who can bring a certain level of understanding and patience to the job. They must make sure that employees feel comfortable and can communicate freely. Managers should have the ability to help employees grow into their roles and with the company.

It should be clear to employees what their role is at the organization. Any ambiguity will lead to confusion and frustration. It is also wherein good Leadership comes in. Not only should job responsibilities be clearly defined when an employee first joined, but goals should be reinforced regularly. This way, employees and managers have a good understanding of who needs to do what. Employees will also feel more comfortable knowing that their goals are reviewed and refined regularly.

Employees will be motivated to remain with a company that values their well-being. Leaders must acknowledge that their workers are more than just employees. They have to embrace that employees are human beings with feelings and needs. When an employee is appreciated, he or she is more likely to be loyal and work hard. That is because they feel like they are a part of something bigger than themselves.

Everyone who joins Jaipur Rugs is given the freedom to explore their passion and work towards it. This passion automatically translates into quality work.
When I started my work, I took a big risk and knew that there would be difficult times ahead. However, my love and passion for weavers and their work made everything much easier.

Lastly, the actual environment in which you work is another factor that many take for granted. People spend a significant portion of their day at the office, so it makes sense for a company to make sure that the physical space is comfortable and conducive to both collaboration and quiet-type work.

It takes much effort to find the right employee, so it makes sense for the entire organization to do whatever it can – within reason – to keep your people happy.

Compassion results in flourishing businesses & happy teams

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NK Chaudhary's Compassion results in flourishing businesses & happy teams

If there is one thing missing in the world, it is compassion. Too often we are preoccupied with our own needs and fail to see that others require help. This is because many of us are guided by our egos, which takes us to places where we only see one rather than the whole.

In many ways, we can say that the ego is based in passion. While passion is a great thing to have in many aspects, it can also be a hindrance. That is because with passion, we are often focusing on our own pleasure and benefit. When we are passionate about something it can translate into being a benefit for the self rather than for others. People are passionate about their own projects, work or significant others.

I think of passion as akin to having a fever. When a person has a fever, he or she often cannot think clearly and is not conscious in a way because the illness is controlling them. It is the same with passion. As a result, a person in this state cannot make decisions in a rational manner. A person who is unconscious can often take extreme measures resulting in disaster.

Compassion, on the other hand, is completely selfless because it focuses on others. For too long, passion has been an underlying factor in running businesses. While this can be a positive factor in a company’s success, passion is too often solely directed toward making as much profit as possible.

When I was young, I had a tendency to study nature for hours. This gave me a sense of calmness and wonder. I would also watch local weavers in my village intently. There was an intense connection between the weavers and my surrounding. This endeavor began as a passion for the weavers’ art and slowly transformed into compassion for them.

Once I began operating with compassion in mind, I realized that love is the basis of everything. No matter how much name and fame our company attains, if we do not have love as the foundation of our efforts, then this or any other organization will not be sustainable in the long run.

Thankfully, an increasing number of organizations are beginning to incorporate compassion. These conscious capitalists are realizing that in order to create sustainable businesses they must transition their targets from profits to people.

It took me some time to reach the stage of accepting compassion as the basis of our organization. After my children joined our family business and the company began to expand. As businesses expand, problems also increase.

It would have been easy for me to abandon my dream of sustaining a business based on love and compassion and instead follow a road that would lead to a more financially beneficial scenario. However, I could not abandon my original mission of running a business with compassion. I realized that if I lose sight of the artisans – and of love and compassion – then my organization would never be sustainable.

Compassion allows me to stay grounded. If I took a different route I may have more fame and money but eventually the ego would lead me to crash and burn. That is not how I want to live my life or run my organization. Companies built on compassion and love are the ones who have a bright and sustainable future.